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How ok555 Handles Your Personal Information

This privacy policy explains exactly what data ok555 collects when you open an account, make a deposit through JazzCash, Easypaisa or Raast, and use our lobby — and how we keep that information secure.

Account Data ProtectionJazzCash & Easypaisa Payment PrivacyRaast Transaction SecurityYour Right to Access Your DataContact Us to Update Records
ok555 How ok555 Handles Your Personal Information
PRIVACY CONTACT PATHS

How to Reach Us About Your Privacy

If you want to request your data, flag a concern about how your information is handled, or ask us to correct a record, our support team is the right place to start. Reach out through any of the channels below and include your registered account details so we can locate your records quickly.

Live Chat Start a live chat session from within your account dashboard. Mention your registered mobile number so we can pull up your data records without delay.
Email Support Send a data request or privacy concern to our support email. Include your account username and the payment method you use — JazzCash, Easypaisa or Raast — for faster verification.
In-Account Request Form Log into your account on mobile or desktop, navigate to Account Settings, and use the Data Request form to submit your query directly through our secure platform.
DATA HANDLING PRACTICE

How We Protect and Manage Your Information

We built our data handling around the way Pakistan accounts actually work — mobile-first, wallet-linked, and account-centric. Here is what that means in practice across four key areas.

Payment Data Isolation Your JazzCash, Easypaisa or Raast payment details are stored separately from your game activity logs. Payment processors handle credential verification; we only retain the transaction reference and timestamp.
Cookie Use on ok555 We use session cookies to keep you logged in and preference cookies to remember your lobby settings. No cookie on our platform stores your wallet PIN or payment credentials.
Account Security Measures Every login on mobile or desktop triggers an OTP verification step to your registered mobile number. This applies whether you access via browser or through the ok555 mobile app on Android.
Data Retention and Deletion We keep account records for as long as required under applicable regulations. Once that period lapses, records are deleted from active systems. You can request early review of your data by contacting support.

Common Questions About Your Data at ok555

These are the questions we hear most often from account holders about how their personal data and payment information is handled on our platform.

We collect your name, registered mobile number, and the payment identifier you use — your JazzCash number, Easypaisa account or Raast ID — along with your login and session activity.

We store only the transaction reference and timestamp. Your wallet PIN and full payment credentials are processed by JazzCash or Easypaisa directly and are not held in our account database.

Yes. Log into your account, go to Account Settings and use the Data Request form, or contact support via live chat or email with your registered account details and we will respond promptly.

We do not sell your personal data. We share only what is necessary with payment processors like JazzCash, Easypaisa and Raast to complete your transactions, and with any parties required by applicable regulations.

Records are retained for as long as required under applicable financial and data regulations for the regions where we operate. After that period, they are deleted from our active systems.

Contact our support team through live chat or email. Include your account username and the nature of your request. We will verify your identity via your registered mobile number before making any changes.
Reference

Privacy Policy

Service availability depends on eligible regions and local law. Users should check local rules before opening an account.

Access may be available only where local law permits.